Scope of Services

All Unions affiliated to MCTU provide various services to their membership. These services can be summarized as:

  • Grievance handling (representation).
  • Trade Union education/trainings.
  • Advisory and counseling.
  • Collective bargaining process.

In all unions, the provision of these services is stipulated in the respective union constitutions and resolutions made at the respective union congress meetings. The members of the unions are mainly informed about  these services through workplac meetings conducted by shop stewards trade union training and educational programmes conducted by top union leaders. In some instances, unions use notice boards, leafllets, newsletter. In isolated instances, unions use e-mails to communicate to their membership about their services.